Engr III Spec-Ntwk Operations

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About the position

Responsibilities

  • Provide technical expertise in network transformation and maintenance.
  • Perform troubleshooting and configuration changes in a 24x7 operations environment.
  • Evaluate network coverage and make recommendations for improvements.
  • Conduct triage, fault isolation, and remediation of network events.
  • Generate and update problem-tracking tickets and improve business practices.
  • Escalate issues to appropriate internal/external engineering teams for resolution.

Requirements

  • Bachelor's degree or two or more years of relevant work experience.
  • Three or more years of relevant work experience in a network operations role.
  • Valid driver's license.
  • Willingness to work rotating shifts including weekends and holidays.

Nice-to-haves

  • Technical degree in Electronics, Telecommunications, Computer Science, Engineering, Business or a related discipline.
  • Knowledge of telecommunications equipment and technologies like Telephony Switching, Data Communications, and Network Routers.
  • Computer support experience, including troubleshooting PC hardware and configurations.
  • Vendor management experience.

Benefits

  • Hybrid work environment with defined work location and remote work options.
  • Opportunities for professional growth and development.
  • Inclusive and diverse workplace culture.
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